General Website FAQs

We at Skincare Essentials are committed to protecting your privacy and as such do not pass information concerning you to other businesses. However, Skincare Essentials reserve the right to use information collected about you to process orders and to supply goods and services to you in the future. Skincare Essentials does not sell, swap or rent your personal information to any other business.

We believe that your online shopping experience with Skincare Essentials should be completely safe & secure. We are fully confident that no unauthorised person or company can access credit card information entered on our site.

We keep no record of your credit card number, so each time you make a purchase you will be required to re-enter this information. Your previous products ordered will be stored in our database for our exclusive use in bringing your greater customer satisfaction.

If you are unhappy at any time with the products you have received or you are not entirely satisfied with the products then we would gladly accept return of the goods and will provide you with a full refund of the same products.

Ensuring you are able to answer YESto these questions?

This is the internet! All Authorized stockists of Environ are deeply committed to training & working with the best products available. Due to the active ingredients & stringent guidelines, the Founder of Environ, Dr Des Fernandes does not wish the standard of advice, service or product given by the Authorized stockists to be diluted. Skincare Essentials is authorized & can guarantee the products are genuine, indate, ordered from source, backed by a passionate in-depth knowledge of the skin & how the products work.